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In the digital world, companies try to grasp how their management choices affect outcomes. A new model, called TFHA (Time‑Frequency Harmonic Attention), aims to crack this puzzle. Think of listening to a song: the model separates the different "notes" (frequencies) and their timing, to see which parts of a strategy make the organization vibrate the most. First, a Fourier Frequency Attention module spots periodic patterns, like booking spikes during holidays. Then, a temporal feature embedding adds context: weekdays, special events, or sudden market shifts. Finally, a contrastive representation network merges various viewpoints – sales data, customer feedback, and operational metrics – creating a sturdier, noise‑resistant representation. Tests on tourism platforms showed TFHA cuts prediction error by up to 18.5 % compared to advanced models like Autoformer or Informer. Moreover, the model stays stable even when data change or get perturbed, and works well across different domains. In practice, TFHA not only forecasts better but also reveals which "rhythms" and "frequencies" make a digital strategy effective, giving managers a clearer lens for decision‑making.

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TFHA rests on three technical pillars. 1) Fourier Frequency Attention (FFA): it applies the Fourier transform to decompose the time series into sinusoidal components, enabling detection of cycles at various scales (daily, weekly, seasonal). Weighted attention on these components lets the model prioritize informative peaks while suppressing background noise. 2) Temporal Feature Embedding (TFE): merges static embeddings (e.g., day of week, holidays) with dynamic embeddings derived from external events (e.g., marketing campaigns, health crises). This hybrid captures both intrinsic seasonality and sudden perturbations. 3) Contrastive Time‑Frequency Representation Enhancement (CTFRE): leverages contrastive learning to align representations from three views – semantic (review texts), behavioral (clickstream), and quantitative (sales). The contrastive loss pushes similar examples closer in latent space while distancing dissimilar ones, boosting robustness. For interpretability, TFHA provides attention maps highlighting which frequencies and temporal windows most influence the forecast, allowing analysts to reconstruct the "why" behind performance spikes. Moreover, cross‑domain generalization stems from normalizing frequency components, making the model less dependent on absolute training data values. In short, TFHA fuses signal theory, contextual embeddings, and contrastive learning to deliver accurate predictions and interpretable insights on complex digital strategies.

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Authors:
Shu CaoCan Zhou
Date Published:
Original Article www.mdpi.com
Fact-check verified on 27/05/2026
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Creative Commons License CC BY-NC-SA 4.0

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