When artificial intelligence (AI) enters safety‑critical fields like automatic trains, understanding how people assess its performance is essential. In three experiments, volunteers watched video sequences of people moving near railway tracks. A simulated AI highlighted detected figures, sometimes correctly, sometimes not. Participants gave a numerical rating of the AI’s performance and verbally explained their judgment.
The experiments varied several factors: the type of AI error (false positive or negative), error plausibility, number of images affected, how many people appeared in each image, the people’s position relative to the tracks, and the method used to collect evaluations. All these elements influenced the scores, but some outcomes were surprising. The strongest factor was the people’s position relative to the tracks, even though participants were told the AI could not process that information.
This suggests humans tend to evaluate AI not only on the assigned task but also on aspects they deem relevant, even if the AI does not consider them. Therefore, safety audits must account for mismatches between AI capabilities and human expectations.
In short, the study reveals that human perception can bias the assessment of critical systems, highlighting the need for clearer guidelines and specific training for those judging AI reliability in transportation.
